15.10.2019

How to open a home appliance repair shop. Business plan for a service center for the repair of household appliances. How to open a service center for the repair of equipment


Thinking about how to open a phone repair shop? Detailed instructions, calculation tables and useful tips for you in this article.

♦ Capital investments – 150,000 rubles
♦ Payback – 7–8 months

Mobile phones have long ceased to be luxury items and have become a necessity available to everyone. Today, a mobile phone can be found in the pocket of any person.

Since the price of mobile phones is varied, it is understandable that cheap models will break down.

Few people, having discovered a breakdown of their mobile phone, immediately throw it away and go to the store for another one. Most will first contact the workshop and pay for the repair.

If you understand mobile phone devices, and friends often turn to you about this, then why not think about how to open a phone repair service center.

You do not have to invest a lot of money in launching a startup, and you can earn relatively well every month.

Are there any reasons to open a phone repair center?

This business has many advantages:

  • Minimal capital investment and the opportunity to save money on many stages of starting a business.
  • If you are a highly qualified specialist (or you hired such craftsmen) and are able to fix any breakdown, you will be able to set any prices for your services.
  • The opportunity to develop your business in the future, for example, repair laptops, tablets and other equipment.
    You can also combine services: repair service + sales of batteries, chargers, mobile phone accessories, etc.
  • Minimum monetary risk.
    First, you don't have to invest a lot of money in your business.
    Secondly, if you earn less than you wanted, you can always close your workshop by putting up tools for sale.
    You do not have to pay suppliers for unsold goods or sell leftovers for a long time in order to return at least some of the money invested.
  • Demand for phone repair services among the population.
    No matter how many service centers work in your city, it always makes sense to open another one.

Are there any reasons not to open a phone repair shop?

If we talk about the shortcomings of this business, then among the most obvious:

  • high level of competition in this sector;
  • relatively low monthly income;
  • business rests on specialists and if your competitors managed to hire a master who can easily fix any breakdown, and you don’t have one, then people will visit a competitor’s service center, not yours.

When should you open a phone repair center?

It makes sense to enter this business:

    Highly qualified specialists who have been repairing phones, laptops and other equipment for a long time as a hobby or working for hire.

    Why not open your own business?

    Managers who can make any startup profitable.

    If you are looking for a promising idea in which you can invest money, then you should think about opening a repair shop.
    You just need to find a good specialist and start earning.

What is the first thing you need to do to open a service center?


Launching a startup involves the fulfillment of several mandatory points at the preparatory stage:

  1. Thinking through all the pros and cons (you must find reinforced concrete arguments why you should open just such a business, and not another).
  2. with specific calculations.
  3. Theoretical study of this field of activity.
  4. Search for the main components of your future business: premises, phone repairmen, if you are going to act as a manager. Only after that you can proceed to register the case.

Two forms of opening a service center


This business is good because it allows entrepreneurs to choose what exactly to open:

    Legal service center.

    You register as an individual entrepreneur, rent an office with a specific legal address, pay taxes, etc.
    This method is suitable for both masters who are going to repair phones themselves, and managers who want to perform only an intermediary function.

    illegal workshop.

    Let's say you're good at repairing phones and other equipment.
    Friends and acquaintances know this and regularly give you work, agreeing to pay for it.
    All repair work can be carried out right at home, and customers can be searched using word of mouth.
    This method is not suitable for managers.

Two types of phone repair service center

All workshops are divided into two types:

    You cooperate with a specific manufacturer, order spare parts from him, report on the work done, perform warranty service for phones, etc.

    You do not report to anyone and undertake to repair any phone models that customers bring to you.
    In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from.

How to advertise a phone repair service center?


Such a modest business does not require a large advertising campaign.

It's enough for you:

  • distribute business cards to all your potential and established customers;
  • give information on your page on social networks that you have opened a workshop, and ask friends to spread this information;
  • register on a local forum and tell the residents of your city that such a service is now available to them.

If you can fix most mobile phone breakdowns and charge reasonable prices for it, then you can be sure that soon you will have a lot of customers.

Calendar plan for opening a phone repair service center

The preparatory stage of opening a workshop will not take you too much time.

In fact, the most difficult thing that awaits you is the registration procedure, which, due to bureaucratic delays, can take several months.

If you can speed it up, then you can quickly rent and equip the premises, buy tools.

Things will go even faster if you do not need a phone repairman, and you yourself are going to perform his functions.

StageJan.Feb.MarchApr.
Registration and obtaining the necessary permits
Rental of premises and repairs in it (if necessary)
Purchase of tools for the work of craftsmen
Advertising campaign
Opening

Business plan for opening a phone repair service center


To understand how much money you need to start a service center and what steps you need to take care of, check out this business plan.

Let's say you decide to open a workshop in one of the big cities.

You are going to carry out the repair of equipment yourself, so you will not hire a master.

Registration

Interesting fact:
The most popular phone was and still is the Nokia 1100, owned by 250,000,000 people. The phone has been available in all stores since 2003.

Register as an individual entrepreneur, choosing the form of taxation - UTII.

It is better to start the registration procedure not immediately after the idea arises, but to work illegally for some time.

And only when you realize that you can bring broken phones back to life and you form at least a small client base, you can apply for registration.

room


In order to open a repair shop, you do not need a large room. Enough room for 20-30 square meters. meters.

Open your center where it will be easy for customers to find it: in the city center or in a densely populated residential area.

You don’t have to worry about the decor of the room, because customers will be interested in your qualifications, and not the color of the office walls.

If you are going to cooperate with a master on a fee basis, and leave yourself the functions of a manager, then a reasonable step would be to open a business in one of the popular shopping centers in your city.

A small corner is enough for you, where you will sell spare parts, accessories for phones and accept broken models for repair.

The master will be able to bring already repaired models once a day and pick up a new work. So, a specialist will be able to work at home, and you will save on rent and expand the range of services for your business.

Workshop tools and equipment

We remember that our room is small, which means that it is not worth littering it with extra furniture.

To work normally, you just need to purchase:

Item of expensesAmount (in rubles)
Total:55 000 rub.
Table
8 000
Chair or office chair
1 500
table lamp
1 000
Notebook
18 000
Safe
10 000
Telephone set
800
Lockers for changing clothes and storing personal belongings
5 000
Rack or shelf for storing tools and spare parts
3 000
Other7 700

You will also need a minimal set of tools to carry out standard phone repairs.

Item of expensesAmount (in rubles)
Total:35 000 rub.
Soldering station with hair dryer
4 000
ultrasonic bath
2 000
UFS-3 box + HWK programmer with cable set
6 000
Power Supply
2 000
digital oscilloscope
8 000
Vacuum tweezers
1 000
A set of miniature tools (screwdrivers, tweezers, etc.)
5 000
Other7 000

Staff


At the first stages of work, until you form a client base and promote your business, you can do without staff at all.

If you want, you can take on a part-time cleaner and part-time accountant.

When your phone repair shop becomes popular, you should consider hiring a sales clerk.

How much does it cost to open a phone repair center?

You really don't need huge sums of money to start this startup.

It is enough to have 150,000 rubles.

Monthly expenses in this type of business are small, and will mainly be spent on renting a room, taxes, the Internet and the purchase of tools.

You can easily meet the amount of 30-40,000 rubles.

How much can you earn with a phone repair shop?


It is impossible to name the exact amount.

The earnings formula is simple: the more orders you have, the more money you can earn every month.

Form a reasonable pricing policy, but not at a loss. When naming a client a price, add 100% to the spare parts that you used to fix the phone.

If you serve at least 5 clients per day, then the daily revenue will be at least 3,000 rubles.

Even working with two days off a week, you can earn about 60,000 rubles a month.

That is, the net profit is about 20,000 rubles.

At the initial stage, we invested 150,000 rubles. In this scenario, they will pay off in 7-8 months.

Download a ready-made business plan for a mobile phone salon with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

We also invite you to watch a video on

how to start opening a phone repair service center:

5 tips for those who are going to open a phone repair shop:

  1. Call the real terms of repair, so as not to disappoint the client.
  2. Even taking into account the order of spare parts, the term for repairing the phone should not exceed 14 days.
    If you can't handle the volume of orders, hire an assistant.
  3. Be honest with the customer: If the phone is beyond repair, be honest about it.
  4. You should have a minimum set of spare parts and tools, but you should not recruit too many “in reserve”.
  5. Do not rush to name the price for phone repair.
    The breakdown can be more serious than it seemed to you at first glance, and if you decide to take more money from the client than you called at the beginning, he will decide that you are trying to deceive him.

Now you know, how to open a phone repair shop, and if you have the necessary knowledge and skills, then take a closer look at this type of business.

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We offer step-by-step instructions on how to open a car service! Detailed calculations, real examples and useful tips.

Capital investment - 700,000 rubles.
Payback - 1−1.5 years.

The number of cars on the streets of our cities indicates that almost every family has its own car. And even despite the fact that men are still driving, now few people repair their car on their own, especially if the breakdown is serious.

That is why car service owners are thriving and there is no indication that the situation with this type of business will change dramatically.

If you are looking for a suitable niche for business, then you should definitely find out how to open a car service from scratch.

When planning to open a new auto repair business, remember that decent funding follows. If you do not have enough of your starting capital, then you need to look for an investor.

How much does it actually cost to open a car repair shop and what else, besides money, is needed for this, you will learn from this article.

Benefits of opening your own car service

It is no coincidence that this type of business seems so attractive. It really has many advantages that even novice entrepreneurs know about.

If you still decide to open a car service, you can take advantage of the following benefits:

  • This type of business is in great demand because the number of car service consumers is increasing every day.
  • You will never lack customers, because the condition of our roads leaves much to be desired, which means that every driver, having ruined his car on the road, will come to you to repair it.
  • Domestic buyers most often buy used cars, not new ones.
    And the old car, albeit in good condition, is constantly in need of repair.
  • To own a car service, you do not need to have special skills.
    You will still hire specialists who will provide various repair services.
    You will only have to perform a leadership function.
  • The money invested in a car service pays off quickly enough, because every month you can earn about 100 thousand rubles with the right approach to business.
  • Despite the fact that today there are a lot of car repair shops in any city, good specialists are always in great demand, so if you find them, you should try to keep them.
  • Despite the high competition in this sector, you can create your own competitive advantages that will help you stand out from other auto repair shops and form your own customer base.

What services can be provided by opening a car service?


It is not enough just to wish to open a car service. You should figure out exactly what you want to do, simply put, find a niche in this type of business.

Most often, entrepreneurs invest in:

    Specialized car services.

    That is, you repair only a car of a certain brand or country of origin.
    This type of car service can be very profitable, especially if any of the niches is not occupied in your city, but get ready for the fact that global car brands choose their representatives very carefully, so you will have to try to meet their requirements.

    Tire fitting.

    Tire sealing, wheel alignment, wheel alignment, tire replacement - this is not the whole list of services provided by tire shops.
    They never sit idle, because potholes in the roads are reliable suppliers of clients.

    Repair shops.

    Their experts fix any problems with the engine, running gear of the car and much more.

    Service station for electronics.

    Auto body shop.

    This includes straightening, welding, painting, etc.

The most profitable option is to have diversified specialists in order to provide as many services as possible.

If you cannot initially purchase so much equipment, then set yourself the goal of expanding the car service gradually, adding one or another service.

P.S. It will not be superfluous to equip your car service with a car wash, which also brings good money, or an auto goods store.

Features of opening a car service


Before deciding to open a car service, you need to remember some features of this type of business, so as not to regret your decision later.

In order for a car service to start generating income quickly and recoup the initial investment, you need to:

  1. Initially, decide on the list of services that your car repair business will provide.
    In accordance with it, you will look for specialists.
    If you want to promote your business as quickly as possible, then you should focus on the most popular services among motorists: tire fitting, bodywork, engine and chassis repairs.
  2. Find a suitable location for opening your car service.
    This is not as easy to do as it might seem at first glance, because this room must meet many requirements, which we will talk about later.
  3. Purchase professional equipment that will withstand large amounts of work, but at the same time not overpay for it in order to reduce the size of the initial investment in the business.
  4. Consider a pricing policy so as not to be limited to serving only the wealthy part of the population.
  5. It is very important to find a good supplier of auto parts at reasonable prices.
    The number of people who want to repair their car with you will increase if you always have a stock of auto parts so that the client does not have to wait long for the parts to be ordered and delivered.


Of course, first of all, you need to take care of a good premises, hiring qualified personnel, purchasing high-quality equipment, thinking over a pricing policy, etc., but there are nuances in opening a car service that should not be forgotten, although they do not seem so important at first: competitive benefits and advertising company.

Taking a cue from the successful entrepreneur of the year,

who independently achieved huge results by opening his car service:

Competitive advantages of a car service


If you look closely, you will see that auto repair shops are located in every city all the time. The competition in this sector is really extremely high, therefore, even before opening a service station, you need to take care of competitive advantages:

  • It is convenient to locate your car service so that customers do not have to get too far to get to it.
  • Develop a loyalty program for regular customers.
  • Hire the best generalists who could solve any problem.
  • Think over the pricing policy in such a way as to compare favorably with competitors, but at the same time not incur losses in business.
  • Constantly expand the list of services in order to gradually turn into a universal auto repair shop.
  • Organize the service "Departure of the master at home" if the client cannot deliver his car to the service station.
  • Have a sufficient supply of auto parts to quickly carry out car repairs.
  • Organize promotions and discount days to attract customers.

Car service advertisement


A new business cannot do without advertising.

Car service is no exception to this rule. In order for customers to reach your service station, you need to advertise it. You can do this with:

  • commercials on local radio and television;
  • advertisements in places where motorists often visit: at gas stations, car markets, etc.;
  • social networks.

P.S ... the most effective advertising for a business is to quickly and at an affordable price repair a car for a new client. And if the master is also extremely polite with the client, answers all his questions, does not make fun of his ignorance of the car’s structure, then be sure that this driver will return to you more than once.

The main stages of opening a car service

“Business is not about formalities, profit-seeking, the bottom line, making a profit, trying to sell, a commercial game, or anything else. Business is, first of all, what you care about.”
Richard Branson

As already mentioned, opening a car service is not a cheap pleasure, therefore, if you don’t have several million rubles freely available, then first you need to open a small workshop that provides a narrow range of services.

Here you will find step-by-step instructions for opening a small car service, which will provide diagnostic, tire fitting and car repair services. It will operate seven days a week to be able to serve as many customers as possible.

The starting capital that is needed to open a car service is at least 700,000 rubles.

In addition, consider the presence of monthly car service costs, which, with all the desire, cannot be avoided.

Registration of a car service


If you are not going to work semi-legally, and it is unrealistic to do this with such a noisy business as a car service, then you need to register your own enterprise. The best form is IP.

After completing all the documents, it is imperative to register with the tax service by choosing the form of taxation - UTII.

Fortunately for you, you do not need to obtain a license to provide this type of service, so you just have to settle the matter with the fire department and the sanitary and epidemiological station.

room

Finding the right premises is not too easy, so many businessmen are wondering why not build a suitable building for their car service.

This should not be done, since such a project will be costly. It is better to look for a ready-made premises (at least 200 square meters in area) to open a car service that would meet all the standards:

  • located no closer than 15 m from residential buildings and 50 m from schools and kindergartens;
  • had a sewerage, heating and water supply system;
  • was equipped with a bathroom and showers.

You need a separate room, because no one will allow you to open a car service in a residential building.

Take care of parking so that customers waiting in line at the car service do not violate traffic rules. Better yet, equip your service station with a comfortable waiting room or cafeteria - again, this is an additional source of income.

You can both rent a suitable business premises and buy it. Focus on what resources you have at the moment.

To begin with, it is quite possible to get by with rent: for a month, get ready to give 125,000-150,000 rubles.

Car service equipment


Of course, on the opening day of the repair shop, you will not be able to equip it so that your specialists can provide all the services without exception, if you do not have an unlimited cash supply.

To begin with, you can get by with a minimum set of equipment for a car repair workshop:

Car service staff

The success of your business directly depends on how good specialists you hire.

Ideally, you need to hire generalists who can easily replace each other. If this does not work out in any way, then you can hire a person of a lower qualification for tire fitting, and a higher one for repairmen.

Since our car service will work seven days a week, we need two shifts of workers of 3 people each (2 masters + 1 tire fitting worker), an accountant, 2 cashiers and 2 cleaners.

If you want to save money, then bookkeeping can be taken over.

The payroll table looks like this:

QuantitySalaryTotal (rub.)
Total:RUB 138,000
auto repairman4 20 000 80 000
Tire fitting workers2 12 000 24 000
Cashier2 10 000 20 000
Cleaning woman2 7 000 14 000

If you hire a qualified lawyer to help you with the registration of a car service, and you yourself look for suitable premises, hire staff and purchase equipment, you will be able to open a car service no later than 4 months after the idea arose.

If you do everything on your own, then everything will stretch for six months, or even longer.

How much does it cost to open and maintain a car service?


You should understand that you will have to invest one-time large sums in order for your car service to start working, but the matter is not limited to them.

There will also be obligatory expenses every month: rent of premises, consumables, salaries to employees, taxes, etc.

Table of expenses for opening a car service

Table of monthly car service costs


How much can you earn at a car service?

With a normally operating car service with a wide client network, you can earn at least 500,000 rubles per month.

If you consider that your monthly expenses are 400,000 rubles, then the net profit is 100,000 rubles.

Agree, it's not bad!

In such scenarios, the initial investment of 700,000 rubles can be returned within 7 months. But you will not be able to achieve such speed immediately.

The first months, perhaps even up to six months, you will work either at a loss, or with difficulty covering mandatory expenses. That is why, according to experts, the average payback period for a car service is 1-1.5 years.

It is in your power to shorten this period!

Download a ready-made business plan for a car service with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

Useful tips on where to start to open your car service from scratch:

watch video with an expert

Now you understand how to open a car service from scratch, how much money you need to spend to realize your dream and become the owner of a service station, what steps you need to follow in order to launch a startup as quickly as possible, etc.

As you can see, a car service is a profitable, fast-payback business, which even high competition in the market cannot prevent from bringing profit to its owner.

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collapse

Today, almost everyone has a mobile phone. People without it cannot imagine their existence. But mobile phones are not eternal, after a certain period of time they fail. In such a situation, device owners have two options:

  • Buy a new one.
  • Take it to a phone repair center.

Often, especially when the device is expensive, owners prefer refurbishment work.. As a result, mobile phone and tablet repair shop services are in huge demand today. You can organize such a service business without effort and large investments.

Advantages

  • A service center for repairing damaged phones provides a minimum of requirements that could limit entry into this field of activity.
  • You can open a phone repair service center without certificates.
  • The center is only one of the many services provided to the population in terms of everyday life, and therefore, there is no need to install a cash register to perform settlement operations.

Competition


This business is highly competitive. But the main thing is that in the service sector, most masters do not consider each other competitors, maintain friendly relations with each other, often communicate, help each other in difficult situations, share experience in work, etc.

There are times when one service point is repairing one brand of phones, for example, Sony, and the other is repairing Samsung and its accessories. Alternative case: one workshop offers a service for the repair of smartphones, cellular devices, the second makes tablets, laptops. In this case, the masters even establish partnerships among themselves in terms of mutual advertising of the business. And this is a huge plus for the business.

Despite the large number of open cell phone repair service centers, there are few good cell phone repairers, just like in any other activity, there are not enough professionals. Conclusion: the competition in this service sector is rather low, and profitability is high. Therefore, if you have decided to start your own cell phone repair business, go for it!

Requirements for opening a workshop

  • To open a phone repair service, you need to register as an individual entrepreneur.
  • Write a profitable business plan.
  • Hire an experienced master in your service center.
  • Purchase specialized equipment, special tools.

Initially, if you have professional skills in repairing this type of device, you can repair phones in your own service center on your own, which will make it possible to save on the salary of a hired worker and increase business profitability.

room

To repair devices, you need a separate room:

  • At the initial stage of developing a phone repair business, it is not a bad idea to open a workshop at home.
  • You can open small points of reception of cellular devices.

Under current law, both options are legal.

A large area to open such a repair service point is not needed, since the equipment is quite compact. The selection of premises for work will not be difficult.

Workshop documentation

The work area of ​​the service center should have the following documentation:

  • Price list of the cost of services, spare parts.
  • Rules for the provision of services in the center.
  • Consumer corner.
  • Point work schedule.
  • Contact phone numbers.

If there are no papers in the workshop, then you can earn penalties after checking by special regulatory authorities.

Purchase of equipment


After resolving the issue with the premises, before opening a service center, it is necessary to start purchasing special equipment. This includes (in rubles):

  • Soldering machine, hair dryer - 3500.
  • Power supply - 1000.
  • UFS, cable (for software change) - up to 4,000.
  • Ultrasonic bath - 1200.
  • A set of special tools for phones.

Staff

When hiring a master at your service center, an agreement on liability is mandatory, since in the process of work you will have to repair very expensive models of cellular devices. That is, the masters must have a sufficient level of qualification, experience in repairing phones.

Expenses

When organizing a workshop or service center, it is recommended to understand that there will be certain costs every month:

  • Purchase of spare parts, consumables for mobile phones.
  • Payment for the Internet required to download updated software for phones. It should be noted here that Internet sites offering a licensed product are available only to owners of UFS programmers.
  • Staff salary.
  • Rent.
  • Advertising campaign costs.

Suppliers

Opening a phone repair shop, you need to conclude an agreement with a reliable supplier on the most favorable partnership conditions.

Some tips:

  • In order to minimize the risks of purchasing defective spare parts for mobile devices, it is necessary to work with suppliers who, in these cases, replace unusable parts.
  • In this field of activity, large purchases of spare parts should be avoided - this is a significant disadvantage in this business. Today, mobile communication devices are quickly going out of consumer fashion, new more modern models are constantly appearing, for which old spare parts simply will not fit and your service center will suffer losses. Therefore, the delivery of spare parts to the phone repair point should be carried out monthly, but in small batches.
  • It is recommended to install a computer for keeping records in a cell phone workshop, for which a special program for service centers is installed on it. Such programs can be easily found on the Internet today.

Profit

Phone repair business centers bring good profit, which consists of:

  • trade mark-up of spare parts for telephones;
  • payment for the services provided to the client.

The service repair business has a good profitability due to the markup on spare parts, somewhere in the hundred percent.

In parallel with the provision of repair services, you can profit from buying up faulty mobile devices, which can later be repaired and put up for sale. In this case, the business center must have a sample contract for the sale / purchase. Of course, here you will already have to purchase a cash register at the service center and register an LLC.

Conclusion

Today, it is easy to open your own service center, mobile store, office or small workshop for repairing cell phones at home, without significant capital investment. This is very profitable even if you are doing business from scratch.

The consequences of the past crisis still affect the purchasing power of the population of our country. Consumers even now prefer not to buy new expensive household and industrial appliances, but to get by with the use of the old one. But old equipment has such a feature as failure, it often breaks down and is repaired. Consequently, there is a growing demand for authorized service centers to repair this equipment.

Hence the conclusion: your own authorized service center is a promising option for a profitable business. In order to understand how to open a service center, we will consider what actions will need to be taken step by step for this, which form a business plan for the structure and activities of the service center.

A service center is an enterprise that provides services for the repair, maintenance and service support of industrial and household appliances, production equipment and other various products. In addition, the scope of services of authorized service centers (ASC) includes such activities as the implementation of pre-sales, warranty and after-sales repairs of equipment.

Goals, objectives and ways to create the future business

Before you open your service center, first of all you need to decide which equipment will be repaired by the SC. Will it be an authorized SC, which has a narrow specialization and is engaged in servicing one specific type of equipment, or is it planned to open a large company providing a wide range of services. In order to occupy a successful and profitable niche in the services market, you will need a thorough study of the market, an analysis of the ways of doing business of all kinds of competitors and, based on the analysis, competent calculation and planning of your own entrepreneurial actions.

Then you need to correctly and competently assess your capabilities and choose one of three ways to start your business: from scratch, buying an already operating ASC, acquiring a franchise. Opening your service center, starting from scratch, is, of course, the most difficult path. Here it would be nice to have some professional connections to help and support in establishing a business. The purchase of an already functioning and existing enterprise will significantly reduce difficulties and reduce risks, because there is already a base of attracted customers, a reputation, a trained staff of employees and workers. It is worth noting that opening a service center by acquiring a franchise does not give much more chances for starting a successful business than other ways of establishing a business.

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Registration and licensing of the service center

, including the opening of authorized service centers, begins with the registration of the enterprise. For this, it is necessary to register the company with the tax office located at the place of residence, and after you have officially registered as a legal entity, you need to take care of ordering stamps and the seal of the organization. Then it will be necessary to open a bank account in order to carry out cashless transactions with other legal entities. You will also need to issue a license for the right to conduct activities that your company will be engaged in, purchase or rent premises, and also document this premises.

It should be noted that a license does not need to be obtained for every type of activity. For example, if authorized service centers are engaged in the repair of garden equipment, a license is not required. But the maintenance of medical equipment is subject to licensing.

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Why do you need a service center authorization?

If it is planned to carry out warranty or post-warranty repair of equipment in the service center being opened, it must be authorized and have a legal right to such type of activity. The authorized service center can be contacted by the buyer of equipment that failed during the warranty period. ASC in this case carries out free repairs or replaces faulty equipment.

Most manufacturers of any equipment do not have the opportunity to locate their service centers in the vicinity. In this case, manufacturers enter into an agreement with an authorized service center to repair their branded equipment. In order for the service center to meet the requirements of the manufacturer and be able to fully function, it must have its own collection point, an equipped repair shop, and vehicles adapted for transporting bulky cargo.

All current issues that arise during the warranty repair process are directly resolved by the service center. The manufacturer is interested in the prompt and high-quality repair of its products and therefore supplies its branded parts and components for replacement free of charge, replaces equipment that is no longer repairable, and pays for repair work.

The service center, for its part, must also diligently treat its duties in accordance with the requirements of the manufacturer. Repair shops must be equipped with high-tech equipment in order to carry out high-quality repairs. Personnel must be qualified professionals who must be neat, tidy and courteous.

The authorization of the service center is confirmed by the manufacturer with a special certificate. An individual contract is concluded between both parties, on the basis of which the equipment is repaired by the service center. In addition, even at the initial stage of the service center, it is necessary to establish partnerships with several suppliers of parts and spare parts for the repaired equipment. This is necessary to speed up the repair period of equipment and avoid possible interruptions in the supply of spare parts. After all, the timing of the repair depends on the speed of delivery of the necessary part.

For many people, a laptop and a computer are the main sources of income. In the event of a breakdown, it is not always possible to buy new equipment. High prices in the market for new computer equipment are forcing people to give faulty PCs and laptops for repair. Here opens the prospect of a business - a computer repair service. How much do you need to invest to start such a project and what is the estimated profit figure?

Official registration

A computer repair business can operate both without registration and with legally executed documentation. The first is illegal, the second makes it possible to cover a potentially profitable sector, namely servicing legal entities.

To get started, register as an individual entrepreneur to simplify taxation and accounting. If your plans include a network business, then it is better to immediately form an LLC.

When organizing an office, you will need to obtain the consent of the State Fire Supervision.

Market research - prices and assortment


The computer repair business is highly competitive and in high demand. The basis of success is to provide customers with attractive prices. To do this, study the price lists of large companies and the range of their services.

It’s worth starting with the most basic, in-demand and profitable services. Computer repair service includes:

  • diagnostics, repair and prevention of all types of computer equipment;
  • assembly of processors from used spare parts;
  • advisory services;
  • services for setting up, installing operating systems, programs and antiviruses.

Many of the services offered are outsourced, giving the lion's share of the profits to such firms.

room

How to start making money repairing computers - organize a home service. To do this, you do not need to rent a room and pay for its rent. Most similar firms started that way.

Another option is to find a small room of 10-15 m2 with cheap rent. Placement is not that important because:

  • you will pick up most of the equipment from the customer’s house;
  • some customers with a car will bring equipment to the office by car.

The 2nd floor is quite acceptable, which is much lower in terms of rental price ≈ 6 thousand rubles per month.

Consider the option of coworking - work in the same room with other entrepreneurs-masters (half the cost of rent) ≈ 3 thousand rubles.

Try to find a room with an acceptable renovation in order to purchase only furniture.

Office furniture

Furnishings:

  • computer desk - 2;
  • chairs - 4;
  • coffee table - 1;
  • sofa (for the client) - 1;
  • closet - 2;
  • pedestals - 2.

Total: 20 thousand rubles

Additionally, you need to purchase a water filter and an electric kettle for the comfort of the masters. (1000 rubles).

Recruitment


Employees must have experience

Often, two or three people who have the skills to repair computer equipment and accompanying services become the initiators of such a business idea.

At the start, two foremen are needed to set up and repair with a salary of 20 thousand rubles. For reporting, a freelance accountant is invited, the cost of services is 2,000 rubles, or the owner does it himself. One of the masters must have a car and a license to go on calls and pick up equipment, and the second one works locally.

At the initial stage, the company will do without an office manager, all calls will be received by the master. In the future, it is planned to organize a call-center and hire a full-time accountant.

Advertising

The best option for advertising is free bulletin boards, social networks and creating your own website. To launch your website, you only need 300-600 rubles (paid hosting) and a few skills to work with it. Computer repair and PC tuning masters will be able to deal with such a task on their own. Creating and printing elementary business style business cards is also not difficult.

Come up with a fresh name for the company - it can be humorous, but speak about the purpose of the company. Suitable: "Zelezyaka", "Comp-city", "Smart Comp", "Diagnostics and Service", etc.

Try to establish work with legal entities without their own technical support department. Send your offers to the email companies with a list of conditions.

Purchase of equipment and components


Before opening a computer repair service center, it is necessary to purchase equipment, components for urgent replacement, diagnostics and testing of equipment.

Other accessories will be ordered as needed. Over time, the service center will be able to offer replacement parts for new or used parts at the request of the client.

Service Center Business Plan - Calculations

A detailed business plan will allow you to evaluate the investment attractiveness of the business and the return on investment.

Investments

To organize a company, you will need to spend:

  • registration of legal persons - 6 thousand rubles;
  • purchase of equipment - 150 thousand rubles;
  • furniture and other items for the office - 21 thousand rubles;
  • other expenses (printing business cards, installing the Internet, etc.) - 3 thousand rubles;

Total: 180 thousand rubles

Gross revenue

Table. Price - list of possible services

Price list for computer repair services Cost, rubles Orders per month Total
Diagnostics 300 50 15 000
Prevention and cleaning 600 20 12 000
Replacement or installation of components (price for 1 unit) 500 80 40 000
Installation (reinstallation) of software, antivirus, etc. 500 30 15 000
Consultation, setting 300 50 15 000
Other services 200 20 4 000
Gross revenue 101 000

Earning opportunities are much more extensive, the table gives an approximate unified list of the work of the service center.

In parallel, sell assembled from various used components. An attractive price will allow you to get a good additional profit, and possibly become one of the main sources of income.

Monthly profit calculation, profitability, payback

Such a calculation will help to assess the main indicators of a computer repair business.

Table. Balance

Monthly income-expenditure balance Amount, rubles
Gross revenue 101 000
Office rental (coworking) 3 000
Salary 54 800
Paying a freelance accountant 2 000
Utilities 5 000
other expenses 5 000
Profit before tax 31 200
Tax 4 680
Net profit 26 520

Calculation of investment attractiveness

Investments 180 000
Profitability 36%
Payback 7

Profitability of 36%, payback within 7 months - these are excellent indicators for any business project.

Of course, a net profit of 26 thousand is not promising, but these calculations are based on figures for the initial stage of entering the market. With the expansion of the client base, the list of services and the number of work performed will be increased.

Give discounts to regular customers, as it is very important to keep a customer. A loyal clientele is the basis for the success of a reputable company.

An interesting option to start working with corporate clients is to conclude a deal for the first service at half the cost. If you like the work of the masters, then offer long-term cooperation with a 15-20% discount.